Welcome to Sportlots Sellers User Guide - Report Card

Sportlots Seller Report card tracks a sellers overall performance on the site. The seller report card is updated nightly.

Inventory Accuracy
Seller Speed
Seller Feedback
Seller Feedback Levels

Inventory Accuracy

Sportlots inventory accuracy is based on the last 12 months of performance. This is measured by taking the total number of cards filled divided by the total number of cards purchased over the past 12 months. So for example, if a seller filled 2,495 cards in the past year out of a total of 2,500 cards ordered, that seller's inventory accuracy would be 99.8%.

Seller Speed

Sportlots measures the seller's speed as the average number of days it takes the seller to fill an order from the date that payment was made. Orders placed within the last 12 months are used in the measurement.

Seller Feedback

Sportlots keeps track of the total feedback placed for the seller. This includes positive, neutral and negative feedback. However, the positive percentage is based on the total positive feedback divided by the total feedback left (not including Neutral feedback).

Sportlots will not change the feedback left by buyers except on the following conditions:

  • The buyer has requested that the feedback be changed.
  • The buyer made an obvious mistake when entering the feedback.
  • The buyer account has been closed for reasons relating to report card manipulation.
  • For some reason, Sportlots has told the seller in advance that the feedback would be removed due to certain circumstances.

    Seller Feedback Levels

    Each month, Sportlots will notify sellers who have a positive feedback percentage below 95%. Sellers that receive this notice will be required to increase this rating over time. As long as progress continues toward this goal each month, the seller's account will remain open. Otherwise if the percentage drops from one month to another that seller's account will be closed.

    This is only in effect for sellers who have more than 20 feedbacks over the past 12 months. Neutral feedbacks will not be counted.